Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
8.0
Location
9.6
Service
10.0
Dining
9.0
Guest reviews
6.2/10
based on 5 reviews
8.6
8.6/10 based on 1907 reviews
Theodore
United Kingdom,
March
2025
5.6/10
I had a good stay at Hotel Clemens. Its central location made it easy to explore all the attractions on foot. The staff were incredibly friendly and helpful, and I appreciated the cleanliness of the hotel. However, the steep and narrow stairs were a bit challenging, especially after a long day of sightseeing. Overall, it was a charming experience. 😊
Rooms
9.0
My room was tiny but had everything I needed and was impeccably clean.
Service
10.0
The staff were wonderfully welcoming, always ready to assist and make my stay comfortable.
Location
10.0
Located right in the heart of Amsterdam, I was within walking distance to everything I wanted to see.
Dining
9.0
The breakfast offered a fantastic selection, much more than just basic options, and I loved the complimentary coffee and tea available at all times.
Facilities
Francis
United Kingdom,
December
2024
6.4/10
I found Hotel Clemens to be a charming boutique hotel with an excellent location. though the stairs can be quite a challenge. The rooms are small but impeccably clean and the staff goes out of their way to make you feel at home. Breakfast was a highlight, offering a variety of hearty options. Just be prepared for the steep climb to your room, which may not suit everyone.
Rooms
8.0
The room I stayed in was tiny yet had everything I needed. spotless and well-maintained. However, the bed was a bit too soft for my taste.
Service
10.0
The staff was friendly and extremely helpful, offering to carry my luggage up and down the many stairs without hesitation.
Location
9.0
Situated in the heart of Amsterdam, it was just a short walk from major attractions like Dam Square. I really appreciated the central location.
Dining
9.0
Breakfast exceeded my expectations with a wide selection including eggs, pastries, and even fresh coffee available around the clock.
Facilities
7.0
Although there are no elevators, the cozy lobby and warm ambiance made up for the lack of modern amenities.
Julian
United Kingdom,
December
2024
7.4/10
I had a wonderful stay at Hotel Clemens, thanks to its excellent location and friendly staff. The daily breakfast, including fresh bakery items, was good. However, I found the rooms to be a bit tight, especially with the steep staircase that many may find challenging. Overall, I'd consider returning but would request a quieter room, as the street noise could be disruptive at night.
Rooms
7.0
The room was small and a bit worn, but it had everything I needed. However, the lack of floor space for luggage was inconvenient.
Service
10.0
The staff were attentive and helpful, even offering assistance with luggage up the steep stairs. They ensured I felt welcomed from the moment I arrived.
Location
10.0
The hotel's location is superb, really close to Dam Square and other attractions. I was able to walk everywhere effortlessly.
Dining
9.0
Breakfast was excellent, with a variety of options catering to different tastes. The fresh cappuccino machine was a nice touch (I loved the coffee!).
Facilities
7.0
The hotel offered 24-hour coffee and tea service, along with complimentary snacks, which was a lovely touch. However, the lack of an elevator and steep stairs can be a challenge.
Owen
United Kingdom,
December
2024
7.4/10
I had a pleasant stay at Hotel Clemens in Amsterdam, thanks to its fantastic location and helpful staff. The rooms are small but clean, and the breakfast selection was quite nice. However, the steep stairs can be a bit challenging, especially with heavy luggage.
Rooms
8.0
The room was small yet comfortable, featuring a useful table, chairs, and a refrigerator. I appreciated the fresh flowers and clean shower. However, the air ventilation in the bathroom could be improved.
Service
10.0
The staff were exceptionally friendly and helpful, especially Ahmed at the front desk, who even checked the weather for me. They carried my luggage up the steep stairs without a fuss, which I really appreciated.
Location
9.0
The hotel is situated in the heart of Amsterdam, just a few blocks from Dam Square and the Anne Frank House. It was walkable to most attractions, making it very convenient for my stay.
Dining
9.0
Breakfast was fresh and tasty, served in a lovely area with big windows. The coffee was good too, which can be hard to find at hotels sometimes. There were also free snacks and drinks available throughout the day.
Facilities
8.0
The hotel had no elevator, which means climbing a lot of stairs, but the experience was still enjoyable. They provided laundry and tour assistance, adding to the convenience of my stay.
Peter
United Kingdom,
October
2024
5.0/10
I had a fantastic stay at Hotel Clemens, enjoying its cozy atmosphere and very helpful staff. The location is perfect for exploring the city, although the steep stairs might be a challenge for some. Breakfast was satisfying with plenty of options, but I did notice a slight issue with the Wi-Fi on the third floor. Overall, it was a great experience, and I'd love to come back! 😄🌟
Rooms
8.0
My room was small but clean and comfortable with good water pressure in the shower. The single room I checked out was compact, and although the size was a bit tight, it felt in line with Amsterdam standards.
Service
10.0
The staff were incredibly friendly and accommodating, even helping me with my luggage up the stairs, which was a huge relief.
Location
10.0
Being in the heart of Amsterdam made it easy to navigate the city; I could easily walk or hop on a tram to explore nearby attractions.
Dining
9.0
Breakfast was good, with a varied selection that included scrambled eggs, yogurt, and fresh bread, along with free coffee and tea available throughout the day.
Facilities
9.0
The hotel provided nice touches like complimentary snacks and had 24/7 access to coffee and tea, which made for a comfortable stay.
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